100plus APK Privacy Policy – Malaysia User Data Protection

1 Introduction & Scope of This Policy

User privacy is not something we take lightly. At 100plus apk, we understand that when you register and use our platform, you are entrusting us with sensitive personal information — and we take that trust seriously.

This Privacy Policy applies to all users who interact with the platform 100plus apk in any form, including through our website, mobile app, or other communication channels. It explains the types of data we collect, why we need it, how it is used, and your rights as the owner of that data.

We want to be upfront about this: 100plus apk does not operate on a business model that relies on selling user data. Our revenue comes from the entertainment services we offer — not from your information. This means our interests are aligned with yours in ensuring your data is handled properly and responsibly.

2 Types of Personal Data We Collect

We only collect data required for the stated purposes. The following are the categories of data we may collect from you when you use 100plus apk:

We do not collect sensitive data categories such as health information, political views, or religious beliefs. Should there ever be an exceptional need to collect data beyond the categories listed above, we will obtain your explicit consent beforehand.

Data may also be collected indirectly when you interact with certain platform features, such as referral programmes, customer satisfaction surveys, or promotional contests. In such cases, the nature of the data being collected will be clearly stated before you participate.

3 How We Use Your Personal Data

Every piece of data we collect is used for a clear and legitimate purpose. 100plus apk uses your personal data for the following purposes:

• Account management — registering your account, verifying your identity, and ensuring your account remains secure and fully functional.
• Transaction processing — processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, and handling withdrawal requests to your registered account.
• Fraud detection and security — identifying unusual activity patterns that may indicate unauthorised access or fraudulent attempts on your account.
• Service communications — sending transaction notifications, platform updates, promotional information (where you have opted in), and customer service responses.
• Product improvements — analysing usage patterns in aggregate (not at an individual level) to understand which features are most valuable and to enhance the overall platform experience.
• Legal compliance — to fulfil reporting and record-keeping obligations under applicable Malaysian law, including anti-money laundering (AML) requirements.

We will not use your data for purposes other than those stated above without informing you in advance and, where required, obtaining your consent again.

4 Data Storage & Security Measures

Your personal data is stored on servers protected by multiple layers of security. 100plus apk implement the following technical and organisational measures to protect your data:

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols.
• Encryption of data at rest for files containing sensitive information.
• Role-based access controls — only staff who genuinely require access to specific data in order to perform their duties are granted that access.
• Round-the-clock security monitoring, 24 hours a day, with automated intrusion detection systems (IDS).
• Regular security audits conducted by independent third parties at least once a year.
• Data security awareness training programmes for all staff with access to systems that hold user data.

Data Retention Period: We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required under Malaysian law. Financial records are kept for a minimum of 7 years in accordance with applicable tax and financial regulatory requirements. Closed or inactive accounts of 3 years or more will undergo a secure data archiving and deletion process.

5 Data Sharing & Disclosure to Third Parties

100plus apk do not sell or rent your personal data to any party. However, there are specific situations where we need to share your data with selected third parties to keep our platform running properly:

• Payment service providers — providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX receive the transaction information necessary to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
• Cloud and infrastructure service providers — data is stored on cloud platforms that comply with international security standards. All such providers are bound by data processing agreements.
• Competent authorities — we will disclose data where required by a court order, regulatory directive, or other lawful legal requirement under Malaysian law. We will not disclose more than is necessary in such circumstances.
• Analytics providers — we use analytics tools to understand platform usage patterns on an aggregate basis. Data shared for this purpose is anonymised and cannot be traced back to any specific individual.

We ensure that all third parties who receive our users' data are bound by confidentiality agreements that are as stringent as our own policies. We do not permit third-party providers to use your data for their own purposes beyond the scope of the services they provide to us.

6 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data held by 100plus apk:

• Right of Access

  You may request a copy of the personal data we hold about you. Requests will be processed within 21 business days. A nominal fee may be charged for repeated requests within a short period.

• Right to Rectification

  If you find that any data we hold about you is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team directly.

• Right to Erasure

  You may request the deletion of your personal data when it is no longer needed for the original purpose it was collected, subject to any record-keeping requirements mandated by law.

• Right to Object to Processing

  You may object to the processing of your data for direct marketing purposes at any time. Upon receiving your objection, we will cease the relevant processing immediately.

• Right to Data Portability

  You may request your personal data in a machine-readable format (such as CSV or JSON) for your own use or to transfer to another service provider.

• Right to Restrict Processing

  In certain circumstances — such as when you are disputing the accuracy of your data or awaiting the outcome of an objection — you may request that the processing of your data be temporarily restricted.

To exercise any of the rights above, contact us at support@100plusapk.com with the email subject line "Personal Data Rights Request" and include your account number for verification purposes. We will acknowledge receipt of your request within 3 business days.

7 Cookies, Tracking & Related Technologies

Platform 100plus apk uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential cookies — required for core platform functions such as login session authentication and security. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies — collecting anonymised information about how users interact with the platform, helping us identify areas for improvement.
• Preference cookies — saves your preferences such as language, time zone, and display layout so you do not have to reconfigure them every time you log in.
• Analytics cookies — helps us understand traffic patterns and feature usage on an aggregate basis. This data is not linked to any individual user's identity.

You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. Further details about the cookies we use are available under the "Privacy & Cookies" section in your account settings.

We do not use cross-site tracking technologies to monitor your activity outside of the platform 100plus apk.

8 Children's Data Protection

Platform 100plus apk is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered an account on this platform are encouraged to contact us promptly at support@100plusapk.com.

9 Cross-Border Data Transfers

In certain situations, your personal data may be transferred to or stored on servers located outside Malaysia — for example, when we use international cloud infrastructure. When this occurs, 100plus apk ensure that:

• The country or region receiving the data maintains a level of data protection that is equivalent to or greater than that of Malaysia.
• Appropriate data transfer agreements (such as standard Data Processing Agreements) have been put in place between us and the relevant service providers.
• Additional technical measures such as end-to-end encryption are applied during the transfer process.

We do not transfer data to countries without a recognised data protection framework unless equivalent safeguards have been agreed upon contractually.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.

When changes occur:

• The "Effective Date" at the top of this document will be updated accordingly.
• For minor changes that do not materially affect your rights, we will notify you via in-app notifications.
• For more significant changes — such as changes to how we use your data or the rights available to you — we will send notice to your registered email address at least 7 days before the changes take effect.
• Continued use of the platform after the new effective date will be deemed acceptance of the changes.

We encourage you to revisit this page periodically to stay informed about how we handle your personal data.

11 How to Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 100plus apk handling your personal data, please contact our Data Privacy Officer team through the following channels:

• Privacy-specific email: support@100plusapk.com (please state "Data Privacy Enquiry" in the subject line)
• Live Chat: Available 24 hours a day, 7 days a week within the app 100plus apk
• Target response time: Within 5 business days for written enquiries

If you are not satisfied with our response after raising your concerns directly with us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory authority under Malaysian law.

We value every piece of privacy-related feedback we receive, as it helps us better protect the rights of our users in Malaysia.